Privacy Policy

UPDATED AS OF MAY 24th, 2025

PRIVACY POLICY

We take your privacy with earnest intent. Accordingly, we take considered measures to ensure your personal information is treated with the utmost respect and safeguarded appropriately. This Privacy Policy outlines what data the website “SETT” (the “Website”) collects, the purpose of such collection, and how your information is subsequently used. This policy forms a part of our Terms of Use and is incorporated therein by reference. Capitalised terms not otherwise defined herein shall bear the meanings ascribed to them in the Terms of Use.

The Website does collect personal data to provide you with a highly personalised and seamless shopping experience. This further enables us to contact you regarding your orders, preferences, or for marketing purposes. It is of utmost importance to note that we do not sell your personal data or any other information to any third party.

HOW DO WE COLLECT INFORMATION?

We collect information about you in the following ways:

  • When you place an order, create an account, or reach out via our contact form.

  • When you subscribe to our newsletters, updates, or marketing communications.

  • When you engage with our content — by commenting, leaving reviews, or making inquiries.

  • When you register personal details on the Website or continue to use our services, you are providing consent in accordance with this Privacy Policy and the permissions granted during the registration process.

NON-PERSONAL DATA WE COLLECT

Subject to your agreement to the terms herein, we may collect anonymous data including — but not limited to — your browser type, visit frequency, time spent on pages, and general browsing patterns. This data assists us in optimising the usability, content, and performance of our Website.

WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

The personal data we collect may include, but is not limited to:

  • Full name, contact details, email address, date of birth

  • Shipping and billing addresses

  • Product preferences and purchase history

  • Partial payment details (note: full payment information is handled securely by third-party processors and is not stored post-purchase)

We may also collect certain personal data from external or affiliated sources. We limit our collection to data classified as ‘identifiers’ under applicable privacy legislation, including the California Consumer Privacy Act (CCPA).

Unless you have opted out, your email may be used for marketing communications tailored to your preferences and prior activity.

HOW DO WE USE YOUR PERSONAL DATA?

We utilise personal data for the following purposes:

  • To provide a tailored shopping experience that aligns with your habits and interests

  • To notify you of administrative, product-related, or service changes

  • For marketing campaigns, promotions, and social media engagement

  • To enhance the overall user experience, improve our website’s functionality, and refine our content

We retain personal data only for as long as necessary to serve legitimate business interests — such as fraud prevention, record-keeping, or marketing. We do not, under any circumstance, sell your personal data.

You may request the removal of your personal information by visiting our Contact page, selecting "Something Else", then choosing "Data Protection" under Topic.

SHARING OF INFORMATION

We may share your data only with affiliated companies under the same corporate family: MYKA, Lime & Lou, and Oak & Luna — in accordance with this Privacy Policy.

YOUR RIGHTS

At any time, you may contact us to:

  • Request access to the personal data we hold about you

  • Confirm whether your personal data is shared or sold (it is not)

  • Request that your data be deleted

  • Opt out of data use for marketing purposes

  • Exercise your rights without impact to pricing, services, or account eligibility

Requests must include sufficient detail to verify your identity. Note that certain requests may be limited by legal or regulatory obligations.

THIRD-PARTY INTERACTIONS

This Privacy Policy does not extend to third-party services, websites, or applications you may engage with via our platform. We encourage you to review the terms and privacy policies of any third-party service independently, as we are not responsible for their practices.

SECURITY

We take data security seriously. Information transferred on our Website is encrypted using Transport Layer Security (TLS) and is stored in accordance with industry standards. Payment transactions are securely handled by trusted providers.

While we employ best practices, no system is impenetrable, and we therefore cannot guarantee complete confidentiality. Should you have concerns, please contact us directly.

CHILDREN’S PRIVACY

Our services are not directed toward individuals under the legal age of consent in their respective jurisdictions (e.g., 16 in the EU). We do not knowingly collect data from minors without verifiable parental consent. Should such data come to our attention, it will be promptly deleted. Please contact us if you believe a minor’s data has been submitted.

COOKIES

The Website uses cookies — small packets of data placed on your device — to enhance usability, provide personalised content, and analyse web traffic. Cookies allow us to remember your preferences, track browsing behaviour, and improve overall service.

You may disable cookies at any time via your browser settings; however, please note this may impair certain site functionalities.

For further detail, please consult our full Cookie Policy.

We may share cookie-related data with social media, advertising, or analytics partners, who may combine it with data you’ve provided or that they’ve collected through your use of their services.

By continuing to use the Website, you consent to our use of cookies as outlined.

MANAGE COOKIE PREFERENCES

You may update your cookie preferences at any time via the Manage Preferences link in the footer.

UPDATES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy as needed. Please revisit this page periodically to stay informed of any changes.

SMS TERMS OF SERVICE

By opting into our SMS service, you agree to receive SETT alerts and notifications. We do not share opt-in data with any third parties.

To unsubscribe, text STOP (or similar keywords: END, CANCEL, UNSUBSCRIBE, or QUIT). You will receive a confirmation message and no further messages thereafter.

For assistance, text HELP and we will respond with usage instructions.

Standard message and data rates may apply. You may receive a maximum of one message per week. For questions regarding your mobile plan, please contact your carrier.

We support all major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.

Additionally, cookies may be used to detect abandoned carts and trigger reminder messages via SMS.